The Newtown Pentacle

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The law is an ass.

– photo by Mitch Waxman

Frustrating, calling 311 is.

Having just spent thirty minutes attempting to report a violation of NYC’s anti idling law – there’s a large RV with a diesel engine parked in front of HQ, which also destroyed a series of branches of my street tree when pulling into its parking spot, and whose engine has been running for better than an hour – the 311 operator informed me that DEP would be out in ten days to investigate the report.

When one opined that the offending vehicle would likely not be there in ten days, and that this might be something properly assigned to the NYPD traffic unit for enforcement, the operator reluctantly agreed to inform the 114th pct. She suggested that I call 911 instead, but this sort of thing hardly qualifies as a Police emergency.

– photo by Mitch Waxman

The process of calling 311 has gotten more and more painful over the years, and what was once a smooth point of contact between community and government has turned into a bureaucratic shit show. I had to make two separate reports with two different operators, and give them the same information twice. The street tree part of it went to Parks, and the idling complaint to DEP, when both are street enforcement actions best handled by NYPD ticket books. 311 now also insists on acquiring all the identifying information about the caller as possible, which is no doubt a) data mining and b) will cause me to think twice before calling 311 again. Meanwhile, an hour and a half after this vehicle parked in front of HQ – the engine is still idling.

I didn’t mention “who I am” on the call (because that’s kind of dickish), but next time I run into the Commissioner of the DEP, she’s going to get an earful about this.

– photo by Mitch Waxman

People get after me for acting like an accusatory asshole towards our employees, but that’s the way that I perceive anybody from the Mayor on down who collects a check from the City. Speaking truth to power is my creed, and when these employees of ours screw the pooch, the boss has something to say about it. Their boss isn’t the Mayor, it’s you and me, and our employees are doing a shit job of late.

Citizen Mitch has seen something, said something, and the City damned well better do something.

“follow” me on Twitter- @newtownpentacle

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Written by Mitch Waxman

March 30, 2015 at 11:11 am

2 Responses

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  1. did anyone show up?

    jaye haviland

    March 30, 2015 at 12:53 pm


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